Our policies are designed to create a safe and fair environment for all Closeout.com members. Learning what's allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.

Links from a Closeout.com Listing

Allowed

  • Links to sites and content that provide additional details about the item for sale, including:
    • Images
    • Technical specifications
    • Other product details
  • Links to warranty services
  • Links to shipping or freight information
  • Links to insurance services
  • Links to escrow services
  • Links to other Closeout.com pages
  • Links to Closeout.com Messages (our Ask poster a question messaging system) to contact the seller for more information
  • Links to your other Closeout.com items
  • Links to third-party providers (image hosting, auction services, etc.)

Restricted

  • Links to your Closeout.com Stores page, as long as you don't promote non-eBay websites or content where other items are offered for sale
  • Links to video, as long as you follow these guidelines:
    • You must be the owner of the underlying rights, including intellectual property rights, or be authorized to distribute it by the owners of such rights
    • The video must be hosted by one of these sites:
      • AuctionMercial
      • Auction Video
      • Bing
      • CarTHINK
      • CreativeVideosOnline
      • Dailymotion
      • eCommercePlayer
      • Google
      • i2iAuction
      • MySpace
      • SilverDock
      • Snapfish
      • Vzaar
      • YouTube

Not Allowed

  • Email addresses, regardless of whether or not they are clickable
  • Links that open an email client or web form
  • Links that shorten URLs or are not clickable
  • Linking to an Closeout.com page solely to direct members outside of Closeout.com
  • Links to social media sites (Facebook, MySpace, Twitter, etc.)
  • Links to payment services
  • Video that violates any eBay policy. This includes video that contains:
    • Adult content
    • Links to prohibited items
    • Unaccepted payment services
    • Malware or viruses
    • Malicious scripts that redirect outside of Closeout.com

Links from a Closeout.com Store

Allowed

  • Links to your Closeout.com items and pages

Restricted

  • Links to web pages outside of Closeout.com that provide information about your Store or service, as long as you're not promoting items being sold outside of Closeout.com

Not allowed

  • Email addresses (clickable or not) or contact links that go outside of Closeout.com
  • Including additional contact information or tools on your Store's home page or in any header area of your Store
  • Sellers with Store names or logos that include ".com", ".net", ".org", ".edu" or any variations like "_com" or "-com" can't include their Store's name or logo in the title or description of a Closeout.com listing or Closeout.com Store home page
  • Store logos can't include phone numbers, email addresses, or other contact information
  • Store logos can't flash, move, or be animated